FAQS
Have questions about what it’s like to work together? Check out these frequently asked questions. If you don’t see your question, click here to get in touch.
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I offer in-person and online appointments for anyone in Texas.
In-person:
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I see clients in-person and online.
Online is a great solution for Texans with limited access to therapy! My clients report that online sessions, while different, feel very much like in-person sessions.
Once you are accepted as a client, you will be sent a link to my HIPAA-compliant Client Portal. All online sessions will take place through that portal link.
Online sessions must be safe and confidential. Make sure you are in a quiet, private space where you feel safe to talk about anything. I cannot conduct the session if there are people in the room, you are driving, or there is any other concern for your safety or confidentiality.
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My fees:
$125 for individual counseling for 50 minutes
$150 for couples counseling for 50 minutes
$180 for family counseling for 80 minutes
I recognize that counseling is both an investment and a commitment. I have 4 sliding-scale (reduced fee) appointments for clients who need financial assistance. Please let me know.
Before your first session, you will be asked for a credit card to keep on file in my secure payment system. I accept all major credit and debit, HSA, and FSA cards. Payment can also be made by check or cash if you prefer.
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I am an Out-of-Network Provider, and I provide superbills for my clients. I am not a Medicare or Medicaid provider.
A superbill is a detailed invoice that you can submit to your insurance provider for potential reimbursement. This means that even though I do not directly accept insurance, you may still be able to receive a portion of your expenses covered by your insurance plan.
I advise you to contact your insurance company and find out how they reimburse for Out-of-Network claims. Look for the number on the back of your insurance card or visit their website for Mental Health or Behavioral Health Benefits.
There are valid reasons for not using insurance for therapy, such as avoiding a formal diagnosis, treatment flexibility (such as the number of sessions or treatment), or desiring specific care tailored to your unique needs.
If you have any questions, please don't hesitate to ask.
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It's normal to feel nervous, anxious, or excited before your first appointment. I try to make this process easy and comfortable.
First, you'll be sent a link to my Client Portal and asked to fill out forms before your first session. This ensures I have time to review your information and reasons for seeking counseling.
At our first session, I will briefly review practice policies and answer questions about how therapy works.
Then, you take a deep breath and start talking. Don't be surprised if you talk in circles. That's normal, and I follow along, I promise.
Our first few sessions will be about building rapport, an important time when we get to know and trust each other.
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This is an excellent question and so hard to answer. I understand that therapy is an investment and a commitment, so here are some baselines to consider:
Typically, I see clients weekly or every other week, but the total number depends on you. You have the right to end therapy whenever you choose.
Therapy is about your unique needs and situation. Based on your goals, you may need weekly sessions for many months or years, or you may need less-frequent sessions, or maybe just come a handful of times.
Our first 3-4 sessions are relationship building, called rapport, a time when we get to know each other and build trust. Then we can identify major issues and set goals for treatment.
After that, sessions are used to identify and work on issues, including practicing new skills in and out of therapy, and processing results. This is the hardest stage and can take a while. Rushing you or your treatment is dangerous and avoided.
Therapy is not meant to last forever, so the last stages are termination, which is the end of therapy, or maintenance, when people choose to continue therapy "as needed".
GOOD FAITH ESTIMATE NOTICE
You have the right to receive a “Good Faith Estimate” explaining how much your medical care, including mental health care, will cost.
Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your clinician, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.
House Bill 4224 (89th Regular Session) Section 181.105 of the Health and Safety Code
Requesting Medical Records
In accordance with Texas House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, clients may request copies of their medical records under the following guidelines:
How to Request Records
All requests for medical records must be submitted in writing. Verbal requests cannot be accepted. Written requests should include:
• Client’s full name
• Date of birth
• Specific records being requested
• Preferred method of delivery (electronic or paper, if applicable)
• Client signature and date
Written requests may be submitted via secure email, client portal, mail, or in person.
Processing Time
Once a complete written request is received, records will be provided within 30 days, as permitted by Texas law.
Fees
A fee may be associated with the preparation and release of medical records, in accordance with state guidelines. Any applicable fees will be communicated prior to release.
Record Retention
Medical records are retained in compliance with Texas law:
• Adults: Records are maintained for 7 years from the date of last service
• Minors: Records are maintained for 5 years after the client turns 18
After the required retention period, records may be securely destroyed.
If you have questions about requesting records, please contact our office for assistance.
Complaints
If a client believes their rights under Texas Health & Safety Code §181.105 have been violated, they may file a consumer complaint with the Texas Office of the Attorney General. Information on filing a complaint is available through the Office of the Attorney General of Texas. Please visit their website for more information.
Filing a Complaint Against a Licensee
In accordance with Texas House Bill 4224 (89th Regular Session) and the rules of the Texas Behavioral Health Executive Council (BHEC), clients have the right to file a complaint regarding the professional conduct of a licensed mental health provider. Complaints against a licensee must be submitted directly to the Texas Behavioral Health Executive Council (BHEC). Complaints must be made in writing and should include sufficient information to identify the licensee and describe the nature of the concern.
Contact Information for BHEC
Texas Behavioral Health Executive Council
333 Guadalupe Street, Suite 3-900
Austin, Texas 78701
Phone: (512) 305-7700
Information and complaint forms are available on the Texas Behavioral Health Executive Council website.

