FAQS

Have questions about what it’s like to work together? Check out these frequently asked questions. If you don’t see your question, click here to get in touch.

  • I offer in-person and online appointments for anyone in Texas.

    In-person:

    Flower Mound Counseling

    1100 Parker Square, Suite 245

    Flower Mound, TX, 75028. 

  • I see clients in-person and online.

    Online is a great solution for Texans with limited access to therapy! My clients report that online sessions, while different, feel very much like in-person sessions.

    Once you are accepted as a client, you will be sent a link to my HIPAA-compliant Client Portal. All online sessions will take place through that portal link.

    Online sessions must be safe and confidential. Make sure you are in a quiet, private space where you feel safe to talk about anything. I cannot conduct the session if there are people in the room, you are driving, or there is any other concern for your safety or confidentiality.

  • Each session is $125 for individuals and $150 for couples.

    I have 4 sliding scale (reduced fee) appointments for clients who need financial assistance.

    Before your first session, you will be asked for a credit card to keep on file in my secure payment system. I accept all major credit and debit, HSA, and FSA cards. Payment can also be made by check or cash if you prefer.

  • I am an Out-of-Network Provider, and I provide superbills for my clients. I am not a Medicare or Medicaid provider.

    A superbill is a detailed invoice that you can submit to your insurance provider for potential reimbursement. This means that even though I do not directly accept insurance, you may still be able to receive a portion of your expenses covered by your insurance plan.

    I advise you to contact your insurance company and find out how they reimburse for Out-of-Network claims. Look for the number on the back of your insurance card or visit their website for Mental Health or Behavioral Health Benefits.

    There are valid reasons for not using insurance for therapy, such as avoiding a formal diagnosis, treatment flexibility (such as the number of sessions or treatment), or desiring specific care tailored to your unique needs.

    If you have any questions, please don't hesitate to ask.

  • It's normal to feel nervous, anxious, or excited before your first appointment. I try to make this process easy and comfortable.

    First, you'll be sent a link to my Client Portal and asked to fill out forms before your first session. This ensures I have time to review your information and reasons for seeking counseling.

    At our first session, I will briefly review practice policies and answer questions about how therapy works.

    Then, you take a deep breath and start talking. Don't be surprised if you talk in circles. That's normal, and I follow along, I promise.

    Our first few sessions will be about building rapport, an important time when we get to know and trust each other.

  • This is an excellent question and so hard to answer. I understand that therapy is an investment and a commitment, so here are some baselines to consider:

    Typically, I see clients weekly or every other week, but the total number depends on you. You have the right to end therapy whenever you choose.

    Based on your unique needs and situation, you may need to come weekly for many months or years, or you may need much fewer sessions.

    Our first 3-4 sessions are relationship building, called rapport, a time when we get to know each other and build trust. Then we can identify major issues and set goals for treatment.

    After that, sessions are used to identify and work on issues, including practicing new skills in and out of therapy, and processing results. This is the hardest stage and can take a while. Rushing you or your treatment is dangerous and avoided.

    Therapy is not meant to last forever, so the last stages are termination, which is the end of therapy, or maintenance, when people choose to continue therapy "as needed".

  • GOOD FAITH ESTIMATE NOTICE
    You have the right to receive a “Good Faith Estimate” explaining how much your medical care, including mental health care, will cost. 
    Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. 
    You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. 
    You can ask your clinician, for a Good Faith Estimate before you schedule a service. 
    If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
    For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.